01
AI receptionist
Our AI receptionist answers missed or after-hours calls, handles customer questions, takes and creates bookings and records complaints, all in a natural, friendly voice. It can also receive and reply to customers on WhatsApp or online chat.
CallsBookingsWhatsApp
To hear how it works or learn more, click here.
02
Calendar & bookings
Drag-and-drop scheduling, staff assignment, recurring appointments and booking transfers between team members. Track no-shows and cancellation reasons, and see approved leave right on the calendar.
Drag & dropAssign StaffTransfers & no-shows
03
Online booking page
A public link, or your own website name, where customers can make a booking.
Self-serviceWebsite Name6 languages
04
Forms & waivers
Build intake forms, waivers and surveys with drag-and-drop fields, file uploads and a draw-to-sign signature. Attach them to services so customers are asked after booking.
Form builderE-signatureLinked to services
05
Reminders & notifications
Automatic confirmation, appointment and payment-reminder emails to customers. Your pick which alerts you want in-app or by email, from new bookings to leave approvals.
Appointment remindersPayment reminders
06
Payments, deposits & refunds
Collect deposits or full payment by card, bank transfer or on arrival. Customers upload transfer receipts for you to confirm, every booking gets a payment link, and partial refunds follow your cancellation policy.
DepositsCard & bank transferRefund rules
07
Team & permissions
Invite staff by email, set departments and who reports to whom, and grant each person exactly the access they need.
Roles & permissionsDepartmentsOrg chart
08
Reports & documents
Export bookings, clients, invoices, payroll, attendance and timesheets to CSV, with PDFs for invoices, payslips and booking receipts. Customer files and receipts can stay organised in your own storage.
CSV exportsPDF documentsFile storage
09
Knowledge base
Write your FAQs, policies and service details once and the AI uses them on every call and chat. Keep internal procedures in a separate section your team can search.
Feeds the AIInternal docsAuto-synced
10
Client directory
Every customer who books, chats or fills a form lands in one profile with their history, spend, notes and tags. Filter by source or tag, merge duplicates and export the list.
Full historyTags & notesMerge duplicates
11
Leave & vacation
Leave types with yearly allowances, half-day requests, approval flows with notes, and balances your managers can see at a glance. Grant extra days or record an absence on someone’s behalf.
Leave policiesApprovalsBalances
12
Timesheets & attendance
Weekly timesheets with clock in and out, breaks and manager approval per day. A monthly attendance grid with present, late, half day and leave, synced from approved leave in one click.
Weekly timesheetsAttendance gridApprovals
13
Shift roster
Create shift templates with times and colours, then assign them across the week per employee, including days off. Filter by department and share the week with the team.
Shift templatesWeekly gridDays off
14
Invoices
Professional PDF invoices with your saved taxes and fees applied automatically, line items, discounts and due dates. Track draft, sent, paid and overdue at a glance.
Multi-taxPDF exportStatus tracking
15
Income, expenses & insights
Log income by payment method, track expenses by category with receipt photos and recurring bills, and see profit for the week, month or quarter. A six-month cash-flow chart, no exporting needed.
Income & expensesCash-flow chartRecurring bills
16
Payroll & commissions
Per-service or per-employee commissions, hourly or salaried pay, allowances and deductions. Payslips generate from approved hours, and each employee downloads their own.
CommissionsAllowances & deductionsAuto payslips
17
Get paid automatically
Card payments from your booking page are paid out to your bank after each appointment, with a clear history of every payout. Works in the Caribbean and beyond, no card processor of your own required.
Automatic payoutsPayout historyCaribbean-ready
18
Tasks & support
Assign tasks with priorities and due dates, link them to a customer and discuss them in a thread. Send anything to Xuroe support from the same place.
Assign & trackCommentsBuilt-in support